Check-in / Check-out

• Check-in: From 2:00 PM
• Check-out: By 12:00 noon
  Early check-in and late check-out are subject to availability and may incur additional charges.

Identification & Age

• A valid government-issued photo ID is required at check-in.
• Minimum check-in age: 18 years

Payment & Deposit

• Major credit cards accepted (Visa, Mastercard, Amex)
• A pre-authorization or security deposit may be required at check-in for incidentals.

Cancellation Policy

• Cancellation and prepayment terms vary by booking type.
• Most rates allow free cancellation up to 24–48 hours before arrival; non-refundable options may apply for certain discounts.

Children & Extra Beds

• Children of all ages are welcome.
• Extra beds and cots may be available at an additional charge—advance request required.

Pets

• Pets are not allowed at the property.

Smoking Policy

• Smoking is not permitted in rooms.
• Designated smoking areas are available.

Accessibility

• Elevator access to all floors
• Accessible rooms available upon request

General

• Quiet hours may be enforced in common areas.
• Guests are responsible for damages or losses caused during their stay.